Terms and Condition

Terms & Conditions:

GENERAL:

These Terms & Conditions apply to products purchased via www.Reclaimkhadi.com placed through social media, or offline on the phone or on chat which are all assets managed by Rewanta Fashion Private Limited, a company incorporated under the Companies Act, 1956, (“Company” or “ Rewanta Fashion Private Limited” and its successors and assigns).

Please read the Terms & Conditions carefully before purchasing any products or availing any services on any asset of Rewanta Fashion Private Limited. Any purchase made by you through the website or through any other asset shall signify your acceptance of the supply terms and your agreement to be legally bound by the same. In addition to the foregoing, you shall also be bound by the terms of use of the website, Privacy Policy, terms by the vendor or additional terms of service which are displayed with the selection of the product, if any ("additional terms"). If there is any conflict between the supply terms and the additional terms, the additional terms shall take precedence in relation to that sale.

If you do not agree with the supply terms, please do not access the website or any other asset of Rewanta Fashion Private Limited for any purchase or service.

The website uses regular industry standard technology designed to help keep your personal information safe. The Secure Server Software (SSL) encrypts all information you put in before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access. To prevent unauthorized access, maintain data accuracy, and to ensure correct use of information, we will employ commercially reasonable and practicable security practices and procedures, and security methods and technologies. We will also ensure on reasonable commercial efforts that any agent or third party that we employ complies with the same security standards as us for the protection of your personal information.

Your information may be transferred to or be maintained on computers, computer systems and computer resources located outside of your state or country where the privacy laws may not be as protective as those where you live. If you are located outside India and choose to provide information to us, please be aware that the website keeps or transfers information to India and processes it there. Your submission of such information represents your agreement to that transfer.

Unfortunately, the transmission of information over the internet is not completely secure. Although we strive to protect your personal data, we cannot guarantee the security of your data while it is being transmitted to our site; any transmission is at your own risk. Once we have received your information, we have commercially reasonable procedures and security features in place to reasonably endeavor to prevent unauthorized access.

BUSINESS:

The website is a platform that facilitates the online sale and purchase of merchandise and services ("Services") offered by Rewanta Fashion Private Limited Title to the merchandise (“Products”) will pass directly from the Rewanta Fashion Private Limited to you.

Reclaimkhadi.com has the right to change or discontinue any service at any time, without notice. Reclaimkhadi.com may add or modify the procedures, modes, processes or conditions of purchase at any time. Reclaimkhadi.com shall not be liable to you or to any third party for any modification, suspension or discontinuance of any aspect of the services.

PRODUCT:

Reclaimkhadi.com enables the sale of a variety of products. Shipping for all the products on the website shall be per the company's policy, which may be changed by Reclaimkhadi.com from time to time.

In case you receive a damaged product, please get in touch with our Customer Delight Team on +91 22 4890 0137 or write to us on hello@Reclaimkhadi.com. Damage will be assessed and a solution will be offered. The product may be replaced or other corrective measures may be taken to address the issue.

In case the product is out of stock, our Customer Delight Team will get in touch with you and a refund request will be raised.

For paid orders the refund will be processed in the form of a credit voucher and will directly reflect in your Reclaimkahdi account as store credit.

For Cash On Delivery (COD) payments, there will be no refund given as no payment was received by us.

SERVICES:

You should take all responsibility for your own actions in utilizing the products purchased by you; Reclaimkhadi.com shall not be liable for any such action.

You represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws as applicable in India.

Reclaimkhadi.com shall not be responsible for any deficiency in payment of consideration payable towards the products purchased on the website.

In accordance with the Information Technology Act 2000 and rules made there under, the Grievance Officer for the purpose of your personal sensitive information as governed by the Platform Privacy Policy is Sandip Pable (sandip@rewanta.com), - Customer Delight Team. Please write to us on hello@Reclaimkhadi.com to register any grievances you may have.

In the event that you have any complaints or concerns with respect to the website or our services, please contact our Customer Delight Team at hello@Reclaimkhadi.com

PRICING INFORMATION:

The pricing information relating to the product shall be as disclosed to you at the time of your purchase.

Reclaimkhadi.com does not guarantee that the price will be the lowest in the city, region or geography. Prices and availability are subject to change without notice or any consequential liability to you.

While Reclaimkhadi.com strives to provide accurate information relating to products, services including pricing information, typographical and other errors may occur. In the event that a product or service is listed with incorrect price or with incorrect information due to an error, Reclaimkhadi.com may, at its discretion, either contact you for instructions or cancel your order and notify you of such a cancellation.

Reclaimkhadi.com will have the right to modify the price of the product and contact you for further instructions via the e-mail address provided by you at the time of registration, or cancel the order and notify you of such a cancellation. If Reclaimkhadi.com cancels the order after the payment has been processed, the entire amount will be converted into a credit voucher.

CREDIT CARD DETAILS:

You might be required to provide your credit or debit card details to the approved payment gateways while making the payment. In this regard you agree to provide correct and accurate credit/debit card details to the approved payment gateways for availing services on the website. You shall not use a credit/debit card that is not lawfully owned by you. The information provided by you will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order. You will be solely responsible for the security and confidentiality of your credit/debit card details. Reclaimkhadi.com expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of your credit/debit card.

INDEMNIFICATIONS AND LIMITATION OF LIABILITY:

You agree to indemnify, defend and hold harmless Rewanta Fashion Private Limited from and against any and all losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Rewanta Fashion Private Limited that arise out of, result from, or may be payable by virtue of, any breach of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these supply terms or any additional terms applicable to the purchase of products.

In no event shall Rewanta Fashion Private Limited and its officers, directors, employees, partners or vendors be liable to you, the vendor or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not Rewanta Fashion Private Limited has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or any other claim arising out of or in connection with your purchase of the products and services herein. Notwithstanding anything to contrary, Rewanta FashionPrivate Limited’s entire liability to you under this Terms of Offer For Sale or otherwise shall be the refund of the money charged from you, under which the unlikely liability arises.

GOVERNING LAW:

These Terms & Conditions and the relationship between you and Rewanta Fashion Private Limited shall be governed in accordance with the laws of India without reference to conflict of laws principles.

All claims, differences and disputes arising under or in connection with or in relation to the Terms & Conditions or any transactions entered into on or through the website or the relationship between you and Rewanta Fashion Private Limited shall be subject to the exclusive jurisdiction of the courts at Mumbai, Maharashtra and you hereby accede to and accept the jurisdiction of such courts.

GENERAL TERMS FOR OFFERS, PROMOTIONS, CONTESTS:

Reclaimkhadi.com shall introduce various offers, promotions, contests from time to time. The Terms & Conditions for these shall be separately called out and Reclaimkhadi.com reserves the right to change/modify/add/delete any of Terms & Conditions on such contests or promotions at its discretion at any time without prior intimation.

No promotional code and/or coupon can be used against any products from the Sale section, Guest Editor section and against any and all consignment products.

While participating in such contests/promotions, you hereby agree to release and hold Reclaimkhadi.com harmless from any claims or demand.

Winners to contests will be decided by the team at Reclaimkhadi.com and Reclaimkhadi.com is not obliged or required to disclose the mechanism of the same.

Reclaimkhadi.com reserves the right to vary any of the Terms & Conditions of the contest and the decision of Reclaimkhadi.com shall be valid and binding on the contestants

All personal information collected, in the course of this contest shall be kept confidential. Reclaimkhadi.com shall use such information for communicating various marketing and promotional activities, subject to the contestant’s choice to receive such communications, while entering the contest.

The participant's profile must be public. Entries from private profiles can't be viewed and therefore will be considered invalid.

If @Reclaimkhadi Instagram page reposts or shares any participant's photo that does not mean that participant is a winner. A participant will only be considered a winner once Reclaimkhadi.com explicitly declares the same.

Entries being featured on Reclaimkhadi.com's Instagram page and Facebook page are entirely up to the discretion of Reclaimkhadi.com.

If any entry is found to have abusive and profane language, or an attempt to attack the integrity, personality of any individual or an entity or where there is any attempt to harass any individual or entity or doing/having anything which in our view is demeaning or derogatory, such entry shall stand disqualified and or deleted from the contest and content.

All other Terms & Conditions on the website www.Reclaimkhadi.com, not in conflict with these terms and conditions, shall prevail.

All disputes based on this contest are subject to arbitration and jurisdiction of all such disputes shall be within the Courts of Mumbai, Maharashtra.

This contest is void where prohibited by law.

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