Shipping Policy

Shipping And Delivery

At Reclaimkhadi our aim is to ship our products in a quick, safe and inexpensive manner. We deliver to 130 countries worldwide, and to 511 destinations within India.

Processing Your Order

We try our best to ship goods to you as soon as possible. On an average, it takes us about 5 business days to ship goods out of our Mumbai warehoue. However if the quantities ordered are more than 5 pieces per product per style, or if the item ordered is under production, it may take longer to process your order. Should this happen, we will keep you informed by email.

To calculate how much time it will take you to receive your Reclaimkhadi merchandize, please add the shipping times given below to the 5 day order processing period.

Delivery Methods, Times And Cost

Shipping Destination

Shipping Service

Dispatch times

Cost

Within India

Domestic shipping companies..

3-5 business days

A single flat rate of INR 99 for orders below INR 1000. All orders above INR 1000 qualify for free shipping.

International

DHL/FEDEX

4-6 business days

A single flat rate of USD 20 for orders below USD 100. All orders above USD 100 qualify for free shipping.

Customs And International Shipping

All of Reclaimkhadi orders are shipped internationally from our warehouses across India to your provided shipping address via DHL/FEDEX. Due to the nature of international shipping, occasionally a customer may have to pay additional import duties and taxes which are levied once a shipment reaches your country. The large majority of orders will not have to pay any additional fees. However, we are unable to calculate when and how much these infrequent customs duty charges will be levied. In the case where additional customs charges are assessed, you will be responsible for paying these additional fees. To make your shopping experience as seamless as possible, we have arranged with DHL/FEDEX to customs clear your goods for you and deliver them to your doorstep. If you are presented with an invoice from DHL/FEDEX for import duties and taxes, you will have to pay DHL/FEDEX directly at the time of delivery.

FAQ: ORDERS & PAYMENTS

WHAT PAYMENT METHODS CAN I CHOOSE FROM?

Domestic: We accept Debit/Credit cards, PayTM, Net Banking, and COD (with a Rs.100 fee).

International: All international cards (except Amex from select countries) and PayPal.

CAN I PLACE AN INTERNATIONAL ORDER?

Yes, you may contact our Customer Delight Team for further details.

CAN I CHANGE/CANCEL MY ORDER?

Yes you may, if your order has not been dispatched. Please get in touch with our Customer Delight Team at the earliest to change/cancel your order.

WHAT IS PRE-ORDER?

We offer some styles for sale before they actually arrive. We ship them our after they arrive at our warehouse. All you need to do is click on the PRE ORDER button on a respective product page to place an order.

CAN I PLACE A BULK ORDER?

Yes, we request you to get in touch with our Customer Delight Team for more information on trade discounts.

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